Toll-Free 1-800-652-2321 Extension 212
Fax Number: (614) 471-1190
Customer Service is a very important part of our business. Please contact us with any comments of problems you may have with our products. If you wish to speak to a customer service representative by phone our service line hours are: 8:00 am-5:00 pm Monday-Thursday EST 8:00 am-4:30 pm Friday EST Closed Weekends.
Where can I find my Owners Manual?
Navigate to Lawn & Garden, choose the correct product category and find your product. Manuals are under “Documents” tab.
Where do you ship from?
How long for an order to ship?
Please allow up to 7 business days to receive your parts.
Can I buy directly from Ohio Steel?
Ohio Steel does not sell directly to consumers, we sell to distributors and retailers where consumers may buy our products.