CUSTOMER SUPPORT

Email Customer Service

Toll-Free 1-800-652-2321  Ext. 212

Fax Number: (614) 471-1190

Customer Service is a very important part of our business. Please contact us with any comments of problems you may have with our products. If you wish to speak to a customer service representative by phone our service line hours are: 8:00 am-5:00 pm Monday-Thursday EST 8:00 am-4:30 pm Friday EST Closed Weekends.

FAQ
Where can I find my Owners Manual?

Navigate to the Parts Store, choose the correct product category and find your product. On each product page you will see a red colored download link just under the product features (bullet points).

Where do you ship from?

Columbus, Ohio

How long for an order to ship?

Please allow up to 7 business days to receive your parts.

Can I buy directly from Ohio Steel?

Ohio Steel does not sell directly to consumers, we sell to distributors and retailers where consumers may buy our products.

Warranty Parts Order Form

Order Form

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